Island Customs and Things To Know
Deposit & Payments A two-night advance deposit is required to confirm your reservation. When reserving a package, a 50-percent deposit is required.
Cancellation & Early Departure Because of our limited size, cancellations affect us greatly. Therefore, we adhere to a very strict cancellation policy. Cancellations and changes made 30 days or more prior to arrival will result in a refund of your advance deposit. Cancellations and changes made 29 days or less prior to arrival will result in the forfeiture of your two-night advance deposit (when reserving a package the entire advance deposit is non-refundable.) All deposits are non-transferable to alternate dates, however you are welcome to send someone else in your place. Should it be necessary for you to depart earlier than your confirmed date, you will be responsible for the full amount of your intended stay. If you cancel your reservation, be sure to note your cancellation number for your records.
No Shows Should you not show up for your intended visit, your entire advance deposit will be retained. If you cancel your reservation, be sure to note your cancellation number for your records.
Launch Service We provide motor yacht service to the Island from 9:30 a.m. to 9:30 p.m. Should you need service before or after this time, you may incur a Captain’s fee.
Our schedule is as follows:
Departs Time
Shore 9:30 am
Island 10:00 am
Shore 10:30 am
Island 11:00 am
Shore 11:30 am
Island 12:00 noon
Shore 12:30 pm
Island 1:00 pm
Shore 1:30 pm
Island 2:00 pm
Shore 2:30 pm
Island 3:00 pm
Shore 3:30 pm
Island 4:00 pm
Shore 4:30 pm
Island 5:00 pm
Shore 5:30 pm
Island 6:00 pm
Shore 6:30 pm
Island 7:00 pm
Shore 7:30 pm
Island 8:00 pm
Shore 8:30 pm
Island 9:00 pm
Shore 9:30 pm
Check with our staff for scheduling and cost information. Please call us in advance to advise of your estimated time of arrival so that we may alert our Captain.
Dining Plan Due to the remoteness of our Island, we recommend our Full Meal Plan which includes breakfast, lunch and dinner daily for $175 per person, per day, plus 7.5-percent tax and a 20-percent service charge. Surcharges may apply on some special menu items, wine maker’s dinners and on holiday menus. Once you select a meal plan, we ask that you remain on the same plan for the duration of your stay. We encourage you to make dinner reservations in advance of your stay by calling 305-872-2551.
Smoking All of our suites non-smoking. Guests are welcome to smoke on the outdoor verandah of their suite. There is no smoking in the Dining Room.
Children We do not permit children under the age of 16 on the Island.
Coolers We do not permit personal coolers on the Island. All food and beverage consumed in public areas, must be purchased from Little Palm Island.
Pets We do not permit pets on the Island.
Telephones & Televisions To enhance your experience, telephones and televisions are intentionally absent from our suites. Each suite is equipped with a phone that connects to several in-house island amenities. Complimentary Wi-Fi access is available in all suites and the Great Room. We can provide a television in our Premium Bungalow Suites upon request at the time of reservation. A television is also available in the Great Room.
Tax & Gratuities Your suite rate is subject to 12.5-percent tax. A 10-percent resort fee will be added to your suite or dockage rate. All a la carte food and alcoholic beverages are subject to 7.5-percent tax and 20-percent service.
Dress Dress on the Island is casual, however when in the Dining Room gentleman are asked to wear a collared shirt. Swimsuits are not allowed in the Dining Room and for your safety, shoes are required.
Check-In & Check-Out Check-in is 4:00 p.m. and check-out is 12:00 noon.
Suite Requests Due to the limited number of suites, we regret that we cannot guarantee suite assignments, however we will do everything we can to honor your request.
SpaTerre We encourage you to make spa reservations in advance by calling 305-515-3028.
|